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Privacy

IP address and email address
With every visit to our website, our web server automatically recognizes your IP address, your e-mail address remains anonymous for your right to privacy. If you leave messages on our websites, we will save your e-mail address. We will also keep it if you provide us with an e-mail address. If you came to one of our sites via another site, we will keep that domain name. We keep track of and store the information regarding which pages you have visited within our websites. If you participate in voluntary matters, such as a survey, or other matters, we will also keep that information.
Orders and data processing
To process your order, we need the following data at all times, which we therefore use and process:
  • name
  • delivery address
  • billing address
  • E-mail address
  • telephone number
  • payment details
  • credentials
  • IP address
GDPR privacy rights
In accordance with the GDPR, you have various privacy rights, including the right to access, the right to be forgotten and the right to rectification. Do you want to exercise your rights? Which can. Send an e-mail to info@mltr.nl Please note that we are obliged to keep data for, among others, the tax authorities. We follow the legal regulations and retention periods.
How long do we keep your data?
We store your data relating to an order. This data will be deleted after 7 years.
Who else uses the data?

Within our company we make use of (external) specialists. You should think of: software suppliers, payment processors, carriers. Only these parties can access the data they need for the execution of the order:

  • The supplier of the chosen payment option

  • Our financial software package

  • Our CRM package

  • Carriers

  • Order processors

  • With a direct delivery from our florist network: the florist who takes care of the order

The above companies and parties work according to the GDPR obligations.

Do we also use cookies?

Yes, we use cookies on our sites. The information from a 'cookie' provides information about the visited internet site and thus we gain insights from your visit for and with regard to:

  • registering your preferences
  • registering activities on the site
  • improving our service to visitors
Transfer of information

We use a specific secure environment (server) to transfer specific information and / or critical information. Within that environment we work with various safety protocols that we also have third parties tested. Within our organization, the CEO is responsible for data protection. If you would like to receive more information, you can always send an email to info@mltr.nl .

Amendments

If we, based on our business operations and / or developments that we have not yet foreseen within this explanation, change and / or need to use your information, we will inform you immediately at all times. We can only use your data after a message and a change to our regulations. We do this so that you can always refuse.

We do our best!

We try to handle your data as well as possible and to be as open as possible about how we do this. If you do see points for improvement here, we would very much like to hear from you. Please send it in via info@mltr.nl or use our contact form. If necessary, we will contact you.