IP address and email address
Orders and data processingTo process your order, we need the following data at all times, which we therefore use and process:
- delivery address
- billing address
- E-mail address
- telephone number
- payment details
- IP address
GDPR privacy rightsIn accordance with the GDPR, you have various privacy rights, including the right to access, the right to be forgotten and the right to rectification. Do you want to exercise your rights? Which can. Send an e-mail to firstname.lastname@example.org Please note that we are obliged to keep data for, among others, the tax authorities. We follow the legal regulations and retention periods.
How long do we keep your data?We store your data relating to an order. This data will be deleted after 7 years.
Who else uses the data?
Within our company we make use of (external) specialists. You should think of: software suppliers, payment processors, carriers. Only these parties can access the data they need for the execution of the order:
The supplier of the chosen payment option
Our financial software package
Our CRM package
With a direct delivery from our florist network: the florist who takes care of the order
The above companies and parties work according to the GDPR obligations.
- registering your preferences
- registering activities on the site
- improving our service to visitors
Transfer of information
We use a specific secure environment (server) to transfer specific information and / or critical information. Within that environment we work with various safety protocols that we also have third parties tested. Within our organization, the CEO is responsible for data protection. If you would like to receive more information, you can always send an email to email@example.com .
If we, based on our business operations and / or developments that we have not yet foreseen within this explanation, change and / or need to use your information, we will inform you immediately at all times. We can only use your data after a message and a change to our regulations. We do this so that you can always refuse.
We do our best!
We try to handle your data as well as possible and to be as open as possible about how we do this. If you do see points for improvement here, we would very much like to hear from you. Please send it in via firstname.lastname@example.org or use our contact form. If necessary, we will contact you.